Leading Operational Change

Leading Operational Change

In this week’s readings, we explore the critical steps in executing operational change projects including the benefits and challenges of creating an effective guiding coalition. Using the prompts below, discuss your experience with participating in, or observing, a change project and its guiding coalition:

What did the change project set out to accomplish?

Based on Kotter’s list of four key characteristics, were the right people involved in the guiding coalition for this project? Explain.

What role did early adopters outside of the change team play in the success of the change initiatives?

What advice would you give to the project manager to better leverage the guiding coalition and/or the tracking and sharing of the project’s progress?

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APA Format, 357 words

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