Rational Decision making – discussion

Rational Decision making – discussion

Decision making is the process of identifying and choosing alternative courses of action. While we want to make rational decisions, sometimes we don’t . . . sometimes we make non-rational decisions.

There are four steps in rational decision-making:

  1. Recognize and define the problem or opportunity-In business the problem can come in the form of customer complaints, supplier breakdowns, staff turnover, sales decline, etc. Organizations proactively seek opportunities to exceed goals, surpass the industry expectations and to expand and grow the business.
  2. Identify and analyze alternative courses of action-Leaders should seek input from multiple sources to interpret and analyze the problem/opportunity to come up with as many options as possible to solve the issue.
  3. Choose a preferred course of action-The group want to answer the following: (1) Is the action ethical?; (2) Is it feasible? (costs, technology availability; (3) Is it effective? If your answer to this question is the resolution is “good enough” you want to rethink this solution it will cause more harm than good.
  4. Implement the preferred course of action-You need to the participation from all teams to successfully implement the action.

On the other hand, non-rational decisions are generally the result of either Satisficing (going with the first available option without much research) or Intuition (using your “gut” or just your own feelings to make decisions).

For this week’s discussion, think about a time when you made a non-rational decision on the job or in your personal life.

  • Was it the result of satisficing or intuition?
  • How would your decision have been different using the four steps for rational decision-making?
  • How would the steps have helped you to make a better, or more sound, decision?
just try making the response to the questions as personable as you can.
Solution Preview

When I find myself wavering between multiple different options, the chances are that I end up making non-rational decisions. At this particular moment, the subconscious part of my mind happens to be automatic and intuitive, and this leads me to consolidate data and make decisions immediately. My personal life has more non-rational decisions; for example, I happen to make non-rational decisions when carrying out my shopping.

For example, when I am out shopping, I don’t base my shopping on logic, but more of emotion and would say this is as a result of satisficing.

(339 words)
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