The Kano Model or Quality by Design

The Kano Model or Quality by Design

Discuss the pros and cons of Design Thinking, Quality Function Deployment and Design for Six Sigma in the development of new products or services.

What tools do you currently use, or have used in the past, to identify customer needs and to incorporate the Voice of the Customer into design requirements?

How effective have you found these tools to be at achieving quality by design?

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APA Format, 327 words

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