Communication Challenges Conversation

The purpose of this assignment is to provide students an opportunity to apply communication theories and research to actual business situations. The discussion with other learning team members is designed to identify and consider different perspectives.

Assignment Steps

Read Case 2: Global Shared Services, McDonald’s Corporation, located in Mastering Leadership.

Discuss in your learning team the communications and group behavioral issues that might arise in an organization that hires employees for their first job.

Write at least two substantive responses (with a minimum 350 words each) individually as a Learning Team member.

Solution Preview

Communication Challenges Conversation
Response 1
The case study on McDonald’s reveals that the organization cares about the quality of services that they provide to their clients. Being an international organization, McDonald’s employs various strategies to standardize their operations. I was surprised to learn that the organization prefers hiring employees with little or no prior experience so that they can train them according to their standards (Anderson & Adams, 2016).

(761 words)