Answer the question below.

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Question

Negative Waiting Experience: Have you experienced a negative waiting experience that caused you to immediately (current sales) or in the future (repeat sales) decide to select a different service provider? If so, what went wrong?

Positive Waiting Experience: Reflecting on your experience as a consumer, what is an example of how your waiting time was concealed or utilized to make the experience more positive for you? Was it effective?

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What is an example of how your waiting time was concealed or utilized to make the experience more positive for you

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What is an example of how your waiting time was concealed or utilized to make the experience more positive for you? was last modified: by