Read the case study and answer discussion question

Read the case study and answer discussion question

Read Case Study 13-1 Ethical Decision Making. Pick ONE situation and respond to the discussion questions.

Work must be 1 FULL page, single spaced, 12 font Times New Roman. The cover and reference page must be on separate pages with at least 5 references. You should have at least one in text citation for every reference and try to use reference other than or in addition to the uploaded textbook.

Buddy – Here is the textbook if you want to refer chapter 13.

Solution Preview

Ethical Decision Making

Situation 2

Question 1

           If I were the help desk supervisor, I would advise Mr. Smith to investigate the cause of low-quality work. By doing this, Smith would identify the causes of poor quality work and decide on the methods that can help to solve this issue (Pearlson, & Saunders, & Galletta, 2016). There are many causes of poor performance in the help desk. 

(772 words)
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