THIS IS THE FIRST ASSIGNMENT

Research an organization of your choice, and describe its supply chain.

Suppliers.
Facilities (plants, distribution centers, etc.).
Customers.
Supply chain partners (third party providers, etc.).
Draw a schematic of the organization’s supply chain with three associated flows:

Goods/services.
Money/cash/capital.
Information.
In addition, research and discuss the following topics:

Supply chain costs as a percent of sales.
Modes of transportation throughout the supply chain network (air, water, surface, etc.).
Types of warehousing (plant/warehouses, proprietary/private, etc.).
Metrics to measure supply chain performance.
Cost
Service levels
Inventory turnover
Their metrics
Finally, what supply chain improvements would you suggest for this organization?

THIS IS THE SECOND ASSIGNMENT PLEASE SEPARATE THIS ASSIGNMENT

with charts, excluding title page, abstract page, reference page(s), and appendices

Complete the following:

Using process mapping and reviewing the information here, present the new processes for check-in and checkout to management.
Pick 1 hotel offering and write a new process map for it. Along with charts, give a detailed explanation of the new process and where such improvement will benefit the hotel and increase customer satisfaction. Be sure to include all costs, resources, and management functions.
Using the data gathered for check-in and checkout under your new process, present control charts that demonstrate the new process performance to management.

Solution Preview

Abstract
Organizations use process mapping when they need to make changes to improve customer experience. The maps help to create a visual image of how the organization’s processes are carried out. It also helps to provide an estimate of the time spent on a particular process and design techniques towards improvement. Such information is relevant to the company’s management because they know the instructions to give to the employees to improve the processes. Furthermore, the visual maps provide a deeper understanding of where the organization is and where it intends to be in future. This paper presents the process improvement for Hotel Escargo with visual maps to represent new check in and check out processes.

Process Mapping for Hotel Escargo
Using process mapping and reviewing the information here, present the new processes for check-in and checkout to management.
Process mapping refers to the process of providing a clearer picture of an organization’s processes by creating a workflow diagram.

(1,603 words)