Week 2 Starter Questions – ISO Certification and Improving Processes

Week 2 Starter Questions – ISO Certification and Improving Processes

Post a total of 3 substantive responses over 2 separate days for full participation. This includes your initial post and 2 replies to other students.

Due Thursday (TODAY) 6/272019

Respond to the following in a minimum of 175 words:

Is certification under the ISO standards necessary for competing in the modern market? What should companies consider when deciding whether to become certified?
Provide an example of ISO certification of an organization, and how it has been helpful or not helpful in competing with other organizations.

Due Friday 6/28l2019

Reply to at least 2 of your classmates(100words each). Be constructive and professional in your responses.

BY: Ann-Marie Jones

Professor and Class,

International Organization for Standardization (ISO) provides guidelines for businesses relating to quality management systems (QMS). The ISO 9001:2015 covers all industries irrespective of their sizes. It provides prerequisites for different aspects of the firms’ QMS which include the responsibilities of management; resource management; product design, production and delivery; documentation which incorporates control of documents and manuals; continuous improvements of the business quality management system; and audits and analysis that serves as a measurement guide for the firm.

Companies who are certified will be able to enjoy myriad of benefits, such as, meeting customer requirements; increased revenue and business from new clients; improve product quality; increase in customer satisfaction as it relates to products. Besides, the firm will develop a professional culture, and employee morale is likely to increase. The drawback is that an entity may choose to be certified just because it is a stipulation from their customers whose requirement is to only do business with vendors that are ISO 900 compliant. As a result, the firm may ignore the long-term benefits and may not embrace the concept of quality management through continuous improvement.



Adam Gonzales

ISO certifications are not required by law for all companies to compete in modern markets. However, being certified show consumers that the company holds themselves to quality standards for the products they manufacture or services that they provide. I think that any organization needs to look at what being ISO certified means to them overall. For instance, are competitors ISO certified? Is it a long-term goal of the company to widen the products offered? What does ISO mean for material procurement? The certification process can become costly, variables depending on the type certification needed and the number of company employees needing training/testing.

Apple Inc. is an ISO 14001 certified company. ISO 14001 is an environmental management system that helps an organization to minimize negative effects on their surrounding environment. Just a few examples of how Apple uses this certification to their advantage are recycling of materials from outdated models to new ones, energy efficient facilities, biodegradable packing materials and minimizing carbon emissions. Apple also uses 3rd party companies to collect their own data, to ensure that their own numbers are correct.

Omnex Systems(2019). Retrieved from https://www.omnexsystems.com/solutions/environment…

Apple (2019). Retrieved from https://www.apple.com/environment/answers




Solution Preview

ISO Certification and Improving Processes
It is apparent that the need for ISO standards may depend on a number of factors. This is because there are numerous companies in the world which are currently doing well without this certification, the most interesting part is that these companies are doing pretty good in terms of performance.

(469 words)

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