week 5 Conflict Resoultion

Since workplace conflicts are inevitable, learning to deal with them in a healthy way is crucial. When conflicts are mismanaged, they negatively affect workplace productivity, but when handled in a respectful and positive way, they provide an opportunity for growth, ultimately enhancing employees’ productivity. This week, you will learn common conflict resolution techniques and skills that will enhance their abilities to successfully manage and resolve conflicts in workplaces.

When the elder John D. Rockefeller was setting up the Standard Oil Company, he said, “The ability to deal with people is as purchasable a commodity as sugar or coffee, and I will pay more for that ability than for any other under the sun.” The ability to deal with people is even more important today with the pressures of our fast-paced, highly diverse environments. Being able to handle conflict in a productive way is frequently mentioned as one of the most challenging skills for people.

Write a 2-page essay illustrating 5 major conflict resolution skills you learned from this week’s reading resources.
Your assignment must be written in standard edited English per the APA guidelines.
Be sure to support your work with at least two high-quality references, including at least one from peer-reviewed journals accessed through the Herzing University Library or other sources.
Your assignment should show the effective application of triangulation of content and resources in your conclusion and recommendations.

Rubric

HC250 – Unit 5 Assignment

Criteria

Ratings

Pts

This criterion is linked to a Learning OutcomeContent

25.0 pts5

Demonstrates the ability to construct a clear and insightful problem statement/thesis statement/topic statement with evidence of all relevant contextual factors.

23.0 pts4

Demonstrates the ability to construct a problem statement, thesis statement/topic statement with evidence of most relevant contextual factors, and problem statement is adequately detailed.

20.0 pts3

Begins to demonstrate the ability to construct a problem statement/thesis statement/topic statement with evidence of most relevant contextual factors, but problem statement is superficial.

18.0 pts2

Demonstrates a limited ability in identifying a problem statement/thesis statement/topic statement or related contextual factors.

15.0 pts1

Demonstrates the ability to explain contextual facts but does not provide a defined statement.

0.0 pts0

There is no evidence of a defined statement.

25.0pts

This criterion is linked to a Learning OutcomeAnalysis

25.0 pts5

Organizes and compares evidence to reveal insightful patterns, differences, or similarities related to focus.

23.0 pts4

Organizes and interprets evidence to reveal patterns, differences, or similarities related to focus.

20.0 pts3

Organizes and describes evidence according to patterns, differences, or similarities related to focus.

18.0 pts2

Organizes evidence, but the organization is not effective in revealing patterns, differences, or similarities.

15.0 pts1

Describes evidence, but it is not organized and/ or is unrelated to focus.

0.0 pts0

Lists evidence, but it is not organized and/ or is unrelated to focus.

25.0pts

This criterion is linked to a Learning OutcomeWriting

10.0 pts5

The paper exhibits a excellent command of written English language conventions. The paper has no errors in mechanics, grammar, or spelling.

9.0 pts4

The paper exhibits a good command of written English language conventions. The paper has no errors in mechanics, or spelling with minor grammatical errors that impair the flow of communication.

8.0 pts3

The paper exhibits a basic command of written English language conventions. The paper has minor errors in mechanics, grammar, or spelling that impact the flow of communication.

7.0 pts2

The paper exhibits a limited command of written English language conventions. The paper has frequent errors in mechanics, grammar, or spelling that impede the flow of communication.

6.0 pts1

The paper exhibits little command of written English language conventions. The paper has errors in mechanics, grammar, or spelling that cause the reader to stop and reread parts of the writing to discern meaning.

0.0 pts0

The paper does not demonstrate command of written English language conventions. The paper has multiple errors in mechanics, grammar, or spelling that cause the reader difficulty discerning the meaning.

10.0pts

This criterion is linked to a Learning OutcomeAPA

10.0 pts5

The required APA elements are all included with correct formatting, including in-text citations and references.

9.0 pts4

The required APA elements are all included with minor formatting errors, including in-text citations and references.

8.0 pts3

The required APA elements are all included with multiple formatting errors, including in-text citations and references.

7.0 pts2

The required APA elements are not all included. AND/OR there are major formatting errors, including in-text citations and references.

6.0 pts1

Several APA elements are missing. The errors in formatting demonstrate limited understanding of APA guidelines, in-text-citations, and references.

0.0 pts0

There is little to no evidence of APA formatting. AND/OR there are no in-text citations AND/OR references.

10.0

Solution Preview

Conflict Resolution Skills

Lack of sufficient resources in most environments will always result in conflict. On the other hand, although the workplace environment may include extensive efforts by the management to guarantee sufficient resources remain available for the workers, differences among them may at times result to conflict situations among the employees. Consequently, the management personnel requires extensive skills in the management of conflict, to sufficiently deal with such cases without putting a strain on workplace productivity. In essence, the possession of proper conflict resolution skills could make the difference between productivity and lack thereof.

(626 words)