What changes in business software platforms have you experienced, and what was the driving force behind the change

What changes in business software platforms have you experienced, and what was the driving force behind the change

What changes in business software platforms have you experienced, and what was the driving force behind the change? What important trends in business hardware are occurring?  What relationship do you see happening between hardware changes and software?  In your experience, which seems to drive the other and why?  How important do you perceive databases and data mining to business?  How could a small business take advantage of the technology?  In your opinion, should software dictate business processes or should the business process dictate the software structure?  Why?  What are the risks?

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Some of the trends witnessed in this area include artificial intelligence, switch to the UNIX operating system and development of huge software libraries. These trends are being driven by the digital revolution which has changed the manner in which businesses carry out…

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